Special Orders

We require a minimum quantity of 25 units for custom orders.

Send us an email at yo@undernysky.com with the following information:

• Measures (the average apron is around 37x26 inches)
• Material and color of the fabric
• How many units you want (minimum amount for custom orders is 25 units)
• Any details you find important (number of pockets, size of straps, for example)

We’ll then look for the material in the market and confirm the order with you once we find everything we need to start the production process.

We work with seasonal fabrics, so sometimes it is difficult to find the exact fabric you want or to replenish our stock with the exact same material we had before. But if you are flexible with your options (like changing canvas for denim or sarge, for example) it makes things easier.

It depends on what you’re ordering.

We charge you 100% of the price once we’ve confirmed the order, which happens only when we’ve gathered all the right materials for the production. In case you quit your order after we’ve produced it, we will refund you in 70% of the value. We retain 30% as a penalty fee. So be sure before you place the custom order.

Yes, absolutely. We’ll set some review dates to send you pictures of the sketches, materials and production process.

We set a delivery date at around 30 days after we’ve confirmed the custom order with you.

Once we get the ball rolling, we really compromise with time because we don’t want to delay anything. Quality and time are really important for us. We buy all the materials, schedule and pay all the professionals in advance. For that reason, we ask clients to give us all details of their request at the beginning of the process.

Doing things fast is the only way we have to offer custom products at a below-the-market price. Time for us is really important because our products are handmade and labor is expensive.

We don’t call anyone about custom orders because we need to have all the info written down as a way of avoiding misunderstandings. Besides that, some of our sales channels, like Etsy, requires us to keep all conversations with buyers within their platform, in order to create a log that might help clarify things in case of dispute.

In case you quit your order after we’ve produced it, we will refund you in 70% of the value. We retain 30% as a penalty fee. So be sure before you place the order.

After we finalize the production of a custom order, we don’t accept alteration requests. Our aprons are ready for retail, and although we can’t make alterations you will see how easy it is to adjust it yourself the way you want.

The reason we don’t accept alterations after your custom order is produced, is because we move fast, so all details of the apron you want must be decided in the beginning of the process. We buy all the materials, schedule and pay all the professionals in advance. Any alterations after that would require more material and more labour, which means more costs and more time for you and for us.

If you do insist in the alterations, we will need to review the costs and time.

Yes, we do.

We accept BULK orders of a minimum of 5 units of the same apron.

5% of the sale price.

So you have an idea? Send us an email at yo@undernysky.com and let’s talk about it.