The minimum requirement for logo embroidery is 10 units per design. If you have a smaller quantity in mind, feel free to reach out to us.

We offer embroidery services for most of our products. While the maximum size for embroidery is 5 x 7 inches (12 x 17 cm), we do require a minimum margin of 1 inch (2.5 cm) between the embroidery and seams or pockets for safety reasons. Embroidering over seams is not recommended, and pocket embroidery is only available for orders placed through our form.

The cost of logo embroidery varies based on the size and complexity of the design, as well as the quantity of units needed. Please refer to the pricing table for the cost per unit. To get a personalized quote, please submit an enquiry above, and our team will guide you through the process.

For most orders, the production time is between 7-15 days, in addition to the shipping time, starting from the date of artwork approval. The actual timeline may vary depending on factors such as order size, embroidery complexity, and the flow of information. Rest assured, we will provide you with an estimated timeframe in advance to give you a clear idea of when to expect your order.

The only circumstances that may cause shipping delays include if the customer takes longer to approve the final design, if the shipping information is incorrect or incomplete, or in the event of unexpected natural incidents that affect carrier services, such as hurricanes, blizzards, floods, or peak shopping periods like Black Friday.

For optimal quality, please provide your logo in a vector format (EPS, PDF, SVG, AI). You can also send us a high-resolution file in formats (JPG, PSD, TIFF), but note that not all images in these formats can be embroidered.

Vector files are essential when sending a logo for embroidery due to their mathematical equations that define lines and shapes, crucial for embroidery machines. These files enable scalability without compromising quality, ensuring optimal stitch paths for detailed designs and intricate lettering. They offer precise control over color separation and thread matching, guaranteeing accurate reproduction of intended colors. This results in enhanced embroidery quality, faster production, and improved efficiency.

Yes, we will create an embroidery test and share pictures with you for confirmation. The test involves an actual embroidering of your design on a fabric sample that matches the garment material of your order. The test will use your chosen size, colors, and placement. Production will only begin once we receive your approval.

Embroidery is highly recommended for branding purposes due to its superior quality and long-lasting finish. Unlike screen printing, embroidery is more durable and can withstand repeated washing and wearing, making it an ideal choice for aprons that require durability and resilience.

As part of our customization service, we provide artwork proofs and mock-ups to showcase the design's position and sizing. These will be provided once your order is confirmed and payment is received. If you need assistance in determining the best placement for your logo or design, our team is available to assist you.

We conduct an embroidery test before the final application and provide you with pictures for approval. The test involves a real embroidery of your design on a swatch of the same fabric as the garment you ordered, using the requested size, colors, and placement. We proceed with production only after receiving your approval.

We apologize, but we do not handle custom orders over the phone. To ensure accuracy and thorough documentation, we exclusively handle custom and bulk orders through email. This allows us to keep a comprehensive record of all the details, including descriptions, images, mockups, sketches, links, and more. Additionally, certain sales channels require us to maintain a detailed log of conversations with buyers, ensuring transparency and facilitating resolution in case of any disputes. This process has been successful in ensuring smooth custom orders for several years.

We can embroider only brand new Under Ny Sky products. And, unfortunately, as the embroidery is done in our workshop in Brazil, the cost of shipping your items to us would probably be very prohibitive.

We do not offer a logo design service and we require a final version of your logo/art. You can look for graphic designers on the web and will you probably find very good ones.

Embroidery costs are calculated per unit of design embroidered in a single placement within the maximum size of 5 x 7 inches (12 x 17 cm). Since each design is unique, the embroidery cost will be charged separately for each unit of design/placement.

The embroidery costs are per unit of design embroidered in a single placement within the maximum size of 5 x 7 inches (12 x 17 cm). If you provide a file with both designs combined within the size limit, it will be considered as one placement/cost.

The embroidery costs are per unit of design embroidered in a single placement within the maximum size of 5 x 7 inches (12 x 17 cm). However, as the design will be embroidered in two different places, there will be a charge for each placement.

If you modify the design, additional costs may apply, and the shipping estimate will need to be recalculated.

Please note that personalized orders are specifically made according to your specifications and cannot be repurposed or resold. Due to the personalized nature of these orders, we do not offer refunds for custom orders. We encourage you to carefully review all details and confirm your order before production begins to ensure your complete satisfaction.

Once your custom order has been made, we are unable to make any changes to it. We work quickly and efficiently to ensure a smooth production process. It is important that all the details of your order are decided upfront, at the beginning of the process. We purchase materials and schedule professionals in advance based on these details. Making alterations after production would require extra materials and labor, which would increase costs and turnaround times for both you and us.

If you really need to have alterations made to your custom order after it has been produced, we will need to evaluate the additional costs and time needed to accommodate the requested changes.